Shipping policy


Shipping & Manufacturing

Made for You. Then Shipped to You.

We don’t have piles of pre-printed products sitting around waiting for a home. Your Wearhouse & Co. goods are made to order, which means we get to work after you hit that order button.

Most orders are produced and shipped within 1–2 business days, with delivery typically occurring within 3–7 business days of your order being placed.

Pretty quick for something made just for you.

Where We Make & Ship Your Order

Our products are printed, packed, and shipped right here in the USA from our fulfillment facilities in Charlotte, North Carolina and Dallas, Texas.

Charlotte, NC
Our Charlotte facility helps fulfill orders across the East Coast and surrounding regions.

Dallas, TX
Our Dallas-area facility helps us efficiently fulfill and ship orders throughout the country.

Your order may ship from either location depending on the product, availability, and where it’s headed.

A Quick Note About Delivery Dates

We know waiting for a package isn’t nearly as fun as opening one.

While most orders arrive within the estimated timeframe, production and delivery dates are estimates, not guarantees. Occasionally, things outside our control can slow things down.

Delays may happen because of:

  • Higher-than-normal order volume
  • Holidays and peak shopping seasons
  • Carrier delays or routing issues
  • Weather or regional disruptions
  • Your distance from the fulfillment location

During especially busy periods, production may also take a little longer than our typical 1–3 business days.

How Your Order Is Made

Once your order is placed, it heads into production.

Your item is printed using professional apparel and product-printing equipment, finished and inspected, and then carefully packaged for its trip to you.

Because we produce items after they're ordered rather than pulling pre-printed products off a shelf, a little production time is built into every order.

It also means we can offer more designs, styles, and colors without filling warehouses with products that may never find a home. Less unnecessary stuff sitting around. More of the stuff you actually want.

Tracking Your Order

Once your order ships, you’ll receive tracking information so you can follow it on its way to you.

Keep in mind that tracking doesn’t always update at every stop. It’s normal for a package to go a little quiet while moving between carrier facilities, so a temporary pause in tracking doesn’t necessarily mean your package is lost.

Tracking Hasn't Moved?

If your tracking hasn’t updated for an extended period and your package hasn’t been delivered, email us at support@wearhouseandco.com with your order number.

We’ll take a look and help determine what’s going on.

If the carrier confirms your package was lost in transit before delivery, we’ll work with you to make it right.

One Last Thing...

We’re a small brand making fun stuff for people who don’t take themselves too seriously. We work hard to get every order made, packed, and headed your way as quickly as possible.

Questions about your order? Email us at support@wearhouseandco.com. Real humans are on the other side, and we typically respond within 1–2 business days.